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CASE STUDIES & WORKFLOWS

Real workflows.
Built around your business.

From export sales to commerce operations. Explore how we connect the work.
Illustrative scenarios based on our implementation services.

PRACTICAL IMPACT / ORGANIZATION MODEL

One owner coordinates the work.
Connected systems carry it forward.

FDE transformation redesigns responsibilities: people own goals and judgment, workflows execute, a Feishu CLI checks progress, and local systems hold business data.

01ONE ACCOUNTABLE OWNER

One owner coordinates
cross-department responsibilities.

Coordinate acquisition, content, sales progress, delivery and operations around shared goals. The owner sets priorities, allocates resources and makes key decisions; workflows execute repeatable work.

02ACCEPTANCE ROLE REDESIGN

The dedicated checking role
becomes a Feishu CLI workflow.

The target model removes a separate role for routine checking, chasing updates and copying reports. A customized Feishu CLI checks agreed rules, gathers evidence, sends reminders and escalates exceptions; the owner approves business outcomes.

03CRM FUNCTIONS MOVE IN-HOUSE

Move from per-seat CRM
to locally deployed systems.

Move lead capture, customer records, stage detection, follow-up and complaint alerts into local systems, with customization and connections to Feishu, DingTalk and existing ERP.

ACCOUNTABILITY & DECISIONSOne organization or department ownerGoals · Rules · Priorities · Final approval
EXECUTION

AI workflows

Content, lead processing, quote drafts and handoffs

CHECKS & COORDINATION

Feishu CLI

Rule checks, evidence, reminders and exception escalation

BUSINESS DATA

Local intelligent systems

CRM functions connecting customers, orders and ERP

A shared business record gives the owner visibility. Exceptions, rule changes and key business decisions return to people.

WHITE PAPER / OCTOBER 2026

From job-based handoffs to owner-led workflows.

Read the operating model, role transitions, Feishu CLI acceptance workflow, local CRM migration and implementation roadmap.

Read the organization white paper ↗

This is a target operating model. Roles and replacement scope depend on business complexity, access and project acceptance. Feishu CLI here means a customized workflow entry point built around Feishu integrations.

Explore cost, communication and productivity outcomes ↓
PRACTICAL IMPACT / THREE BUSINESS OUTCOMES

Lower costs. Less friction.
More useful work per person.

See how workflows affect costs, communication and output per person. Establish a baseline, then validate improvements with real work.

A / LOWER COSTS

Put budget where it creates value.

Connect tools into reusable workflows to reduce duplicate subscriptions, repeated outsourcing and manual data entry.

Start with the complete cost picture

Review software subscriptions, outsourced delivery, manual preparation and maintenance together. Keep the capabilities the team needs and connect repetitive work to existing systems.

Build for repeated use

Keep approved templates, field mappings and business rules in the workflow so future product, content and lead batches can reuse them.

HOW THE WORK CONNECTS
01Review total costs
02Keep needed capabilities
03Reuse approved workflows

How to measure

Compare total cost at equivalent business volume, including models, hosting, maintenance and human review—not subscription price alone.

B / LESS COMMUNICATION LOSS

Bring sales, coordination and operations closer.

Keep customer requirements, quotation context, order specifications and execution status in one business record to improve collaboration and writing efficiency.

Make handoffs complete

After sales confirms requirements, coordination teams can see specifications, quantities, custom requests and missing fields. Operations executes confirmed orders and writes progress and exceptions back.

Improve collaboration and writing together

Use confirmed customer information to draft follow-up emails, quotation explanations and order summaries. Salespeople review key wording while teams work from shared context.

HOW THE WORK CONNECTS
01Sales: customer needs
02Coordination: specs & quotes
03Operations: execute & update

How to measure

Track handoffs, clarification rounds, waiting time and the time needed to move emails or documents from draft to approval.

C / HIGHER PRODUCTIVITY PER PERSON

More useful output from each person’s time.

Connect preparation, data entry, first drafts and reminders so the team can focus on customer judgment, content selection and exception handling.

Less repetitive work with the same team

A single brief can produce draft videos and image posts for multiple platforms. Incoming lead records connect to ownership, stage assessment and follow-up tasks.

Turn experience into a process the team can use

Document naming rules, review standards, role knowledge and exception steps. New team members follow clear tasks and standards while key decisions stay with people.

HOW THE WORK CONNECTS
01Prepare & draft
02Review & decide
03Deliver & improve

How to measure

At the same quality standard, compare completed work per person per week, time per task, rework rate and exception-handling time.

Connect these goals to real workflows.

Explore industry scenarios and delivery experience below. Illustrative workflows describe implementation paths; measured improvement depends on the project baseline and acceptance results.

17Available implementation workflows
Email + CRMConnected handoffs
Exporters & trading companiesIllustrative scenario

Give every lead a next step.

From the first outreach message to a follow-up, a complaint alert or an ERP update.

Explore the workflow
WORKFLOW / 01
New inquiry↗
↓
✳  AI context & stage
↓
Assign & follow up✓
Exporters & trading companiesLEAD → CONTEXT → ACTION
14Available implementation workflows
One loopFrom hypothesis to review
Cross-border commerceIllustrative scenario

Make product ideas easier to test.

Connect audience research, category opportunities, rapid tests and inventory operations.

Explore the workflow
WORKFLOW / 02
Product & use case↗
↓
✳  Audience & category ideas
↓
Test & review✓
Cross-border commerceIDEA → EXPERIMENT → LEARNING
08Available implementation workflows
One queueFrom assets to test batches
Commerce agencies & product teamsIllustrative scenario

Keep creative and testing moving together.

Turn use-case hypotheses into creative batches, supported Qianchuan uploads and structured test reviews.

Explore the workflow
WORKFLOW / 03
Creative brief↗
↓
✳  Prepare & review assets
↓
Upload & collect results✓
Commerce agencies & product teamsBRIEF → CREATIVE → TEST
FEATURED CASE / CUSTOM PRODUCTS

Your website becomes the start of the custom order.

An embedded design catalog that carries the customer’s artwork, product choices and requirements into one sales-ready inquiry.

Explore the design catalog case ↗
DELIVERED CAPABILITY

AI catalogs.
Less back-and-forth.

Our delivery experience includes an AI catalog system: customers describe custom requirements in the system, and AI helps match the relevant pricing reference.

Explore the AI catalog workflow ↗
CUSTOMER SELF-SERVICE
Explore the product catalog
↓
Submit a custom requirement
↓
Match pricing for sales review
START WITH ONE WORKFLOW

Let’s find your
first workflow.

We map the busywork, connect the tools you use,
and build AI systems around your team.

Discuss your workflow ↗